Many companies today experience IT and technical questions as time consuming and tedious.Technology is rapidly changing and it is hard to keep up. To help guide businesses in this increasingly digital world, Telia launched two new services to the Swedish market: Personal Advisor and Personal Technician.
While The Personal Advisor helps business customers find the right solution, the Personal Technicianmakes sure the technology works properly and customers can start using new digital services and helps solve technical problems when needed. Business customers can also choose from a large variety of cloud services from Telia Appmarket.
“We are extremely happy and proud over this achievement. It shows that we are on the right track and that our work to improve personal service adds real value to our customers. However, we know this is a journey and there is a lot more to do, so we will continue to work hard to simplify the life for Swedish businesses” Charlotta Rehman, says Head of Enterprise.
According to the Swedish Quality Index (Svenska Kvalitets Index) Telia is outstanding in mobile coverage for both consumer and enterprise customers and is perceived as the most reliable of all operators.