Swisscom’s sustainability strategy takes into account the changing needs and expectations of stakeholders and society as a whole. In addition to stakeholder expectations and Swiss legislation, the United Nations Agenda 2030 with its 17 Sustainable Development Goals (SDGs) defines the framework of Swisscom’s Sustainability Strategy. The company aims to make progress in its priority areas, thereby contributing to achieving these goals and works closely with stakeholders to identify priority areas and implement sustainability strategies.
In 2021, Swisscom adopted five new Group goals, and a transversal project team analyzed and made adjustments to the sustainability strategy in the reporting year. Four analyses were carried out, including a benchmarking analysis, trend analysis, materiality analysis, and analysis of strengths and weaknesses. The focus of Swisscom’s new strategy in Switzerland was adjusted, keeping the content in the area of environment unchanged. Two new issues in the social/societal area ‘for the people’ were added: employer attractiveness and diversity and equal opportunities. The ‘for Switzerland’ area was renamed, and Corporate Responsibility was supplemented with the new issues of corporate ethics and data protection & security.